Política de envío

Shipping policy

Shipping price

Products prices include shipping fee and taxes*

Exception : extra shipping fee will be applied only to personalized products shipped outside Italy. Shipping of personalized products sent within Italy will be free of charge.

Standard Shipping

Shipping time may change according with the product and the destination.

• Standard shipping time is 5-15 working days according with the products and the destination selected.
• Standard shipping time for products including the description "Shipped from Germany" is
• 1-3 working days to Germany
• 2-5 working days to the rest of Europe.

Shipping time must be calculated starting from the shipping notification received via e-mail.

Order split

In rare cases your order may be split in 2 or more parcels, according to the location of the shipping warehouses. We will take care about the communication of the tracking numbers.

Order tracking

You can track your order at the link https://criswish.com/pages/how-can-i-track-my-order

You can get in touch with us via contact us section anytime or directly at contact@criswish.com.

If you refuse to collect your parcel at the local office, shipping cost will be applied during the refund process.